We are interested in developing a product that addresses customers
need in a unique,flexible and comprehensive manner.Through this
product,any user - for instance,a Customer Service Representative-
would be able to configure how "his system" would look like (through
the ONEi) and how and what it would perform (using the ONELiNK).
More complicated system configuration tasks would be carried out
by skilled System Administrators.
    
The uniqueness of the product comes in through such a flexibility
and also the flexibility to :
  
* create/modify business processes.
* interface with any front-end or back-end system.
* incorporate future systems, applications and devices.
  
ONEi will basically provide three kinds of functionality :
  
1> A Universal Front-end that can be accessed through a wide
variety of devices(PC/Mobile Phone/ PDA etc.).
    
2> Provide, through this Universal Front-end, a number of User
services( e.g. what we are doing with the Onei part of the Demo
right now)
  
3> A graphical Interface known as "ONEi Configuration Manager"
to create/ modify/delete Entities or "Workflow/process Units"
such as Screens,and each individual element of the screen such
as a Text Field.